Terms and Conditions
General Terms and Conditions
1. Scope of Application
The following General Terms and Conditions (GTC) apply to all orders placed through our online shop. Our online shop is exclusively for consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a legal partnership that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.
2. Contracting Party, Conclusion of Contract, Correction Options
The purchase contract is concluded with Ekaterina Moré.
By placing products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products non-bindingly in the shopping cart and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded by you accepting the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
3. Contract Language, Contract Text Storage
The language(s) available for the conclusion of the contract: German
We store the contract text and send you the order data and our GTC in text form. You can view the contract text in our customer login.
4. Delivery Conditions
In addition to the stated product prices, shipping costs are added. You can find more information about the amount of shipping costs with the offers.
We only deliver by shipping. Unfortunately, self-collection of the goods is not possible.
Right of Return
You can return the received paintings or goods without giving reasons within 14 days by returning the paintings or goods. The period begins after receipt of this instruction in text form (e.g., as a letter, fax, e-mail), but not before the goods have been received. Only for goods that cannot be sent by parcel (e.g., bulky goods) can you declare the return also by request for return in text form. To meet the deadline, it is sufficient to send the goods or the request for return in good time. In any case, the return is at your expense and risk. The return or the request for return must be sent to: Ekaterina Moré, Am Breienacker 6A, 40670 Meerbusch, Germany
Consequences of Return
In the event of an effective return, the services received by both parties must be returned and, if applicable, any benefits derived (e.g., benefits of use) must be surrendered. If the goods deteriorate, compensation for value can be demanded. This does not apply if the deterioration of the goods is exclusively due to their inspection - as would have been possible for you in a retail store, for example. In addition, you can avoid the obligation to compensate for value for a deterioration caused by the proper use of the item by not using the goods as your property and refraining from anything that impairs their value. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the request for return, for us with the receipt.
Defective Products
Should a product be defective, please notify us immediately. We will send you a faultless product. Please return the defective product to us at our expense in return.
5. Payment
In our shop, the following payment methods are generally available to you:
Prepayment
If you choose the prepayment method, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment.
Credit Card
You enter your credit card details during the order process.
Your card will be charged immediately after placing the order.
PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction.
The payment transaction will be carried out by PayPal immediately after placing the order. Further information will be provided during the order process.
PayPal may offer additional payment methods in the customer account to registered PayPal customers selected according to its own criteria. However, we have no influence on the offering of these methods; further individually offered payment methods concern your legal relationship with PayPal. Further information can be found in your PayPal account.
Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the browser "Safari", be registered with Apple, have activated the Apple Pay function, legitimize yourself with your access data and confirm the payment instruction. The payment transaction will be carried out immediately after placing the order. Further information will be provided during the order process.
6. Retention of Title
The goods remain our property until full payment. The extended retention of title applies.
7. Transport Damage
If goods are delivered with obvious transport damage, please complain about such defects to the deliverer immediately and contact us without delay. The failure to complain or contact us has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or the transport insurance.
8. Warranty and Guarantees
8.1 Liability for Defects
The statutory liability for defects applies.
8.2 Guarantees and Customer Service
Information on any additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.
9. Liability
For claims due to damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation in case of injury to life, body or health, in case of intentional or grossly negligent breach of duty, in case of guarantee promises, as far as agreed, or as far as the scope of the Product Liability Act is opened. In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability is limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
10. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here.
We are prepared to participate in an out-of-court conciliation procedure before a consumer arbitration board.
The competent body is AVS NRW e.V., c/o Geschäftsstelle Kölner Anwaltverein, Oberlandesgericht Köln, 3. Etage, Zimmer 316, Reichenspergerplatz 1, 50670 Köln, https://www.verbraucherschlichtung-nrw.de.
GTC created with the Trusted Shops legal text editor
PS: For legal reasons, I am obliged to list all this information on my page...
